Single Course Item – LPC Skills

Introduction

Have you ever felt that emotions in the workplace were holding back collaboration and lowering productivity? It’s a situation we’ve all faced—moments where managing our emotions and understanding those of others feels like the key to unlocking smoother communication and better results.

The online Emotional Intelligence course is your gateway to practical strategies for harnessing the power of emotions in leadership and collaboration. You’ll gain the tools to interpret others’ feelings and understand their influence on workplace dynamics, enabling you to foster an environment of positivity and teamwork.

Through cutting-edge techniques and interactive tools, this course empowers you to elevate your leadership, build resilient teams, and confidently tackle challenges. In addition, you will learn how to turn resistance into growth opportunities and develop relationships that drive professional and personal excellence.

Objective

Here’s how the Emotional Intelligence training course will help you enhance your leadership skills:

Learn how to develop interpersonal communication skills such as self-awareness, which is the ability to recognize and understand your moods, emotions, and motivations, as well as their impact on others.
Master the art of empathy, which is the ability to understand the emotional makeup of others and respond effectively to their emotional reactions.
Learn how to develop interpersonal skills that demonstrate your ability to manage relationships and build strong, effective networks.
Learn how to respond to criticism and challenges with emotional intelligence and resilience, ensuring positive growth and leadership.
Who should attend

Emotional Intelligence course is ideal for:
Professional leaders and managers: Learn how to deeply understand human behaviour and use emotional intelligence to improve leadership and team management.
Individuals looking to develop themselves: Gain the skills needed to become better leaders and managers in the workplace.
Those who want to apply psychological knowledge: Learn how to use this knowledge to develop effective strategies in leadership and management.
People who want to understand their emotions: Learn how to deal with personal emotions and their impact on those around them and productivity in the workplace.

Content

Understanding Emotional Intelligence

What is the Emotional Intelligence Quotient (EQ)
Intrapersonal & Interpersonal abilities
Emotional Intelligence in the workplace
Understanding Personality Differences for Creative Teamwork
Removing barriers to teamwork through EQ
Developing collaboration for managerial success

Develop your Emotional Skills

Understanding EQ capabilities
Recognizing one’s emotions and their impact
Accurate self-assessment for personal growth
Knowing one’s strengths & areas for improvement
Self-confidence: a strong sense of one’s value and potential
Developing reliability for corporate transformation

Applying your Emotional Skills

Becoming aware of your emotional reactions
Emotions and decision-making
Idea generation and problem-solving
Developing your emotional creativity
Getting results through people
Managing frustration at work

Emotionally Intelligent Manager

Building high-performing teams
Listening actively and sending persuasive messages
Inspiring and leading individuals & teams
Instituting and managing change
Fostering relationships
Creating synergy in teams

Leadership Strategies

Evaluating your leadership approach
Responsible Leadership for managing performance
Value-based leadership for managing people
Collaborating with others towards shared goals
From delegation to empowerment
Developing an action plan

Emotional Intelligence

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