The online Emotional Intelligence course is your gateway to practical strategies for harnessing the power of emotions in leadership and collaboration. You’ll gain the tools to interpret others’ feelings and understand their influence on workplace dynamics, enabling you to foster an environment of positivity and teamwork.
Through cutting-edge techniques and interactive tools, this course empowers you to elevate your leadership, build resilient teams, and confidently tackle challenges. In addition, you will learn how to turn resistance into growth opportunities and develop relationships that drive professional and personal excellence.
- Learn how to develop interpersonal communication skills such as self-awareness, which is the ability to recognize and understand your moods, emotions, and motivations, as well as their impact on others.
- Master the art of empathy, which is the ability to understand the emotional makeup of others and respond effectively to their emotional reactions.
- Learn how to develop interpersonal skills that demonstrate your ability to manage relationships and build strong, effective networks.
- Learn how to respond to criticism and challenges with emotional intelligence and resilience, ensuring positive growth and leadership.
Who should attend
Emotional Intelligence course is ideal for:
- Professional leaders and managers: Learn how to deeply understand human behaviour and use emotional intelligence to improve leadership and team management.
- Individuals looking to develop themselves: Gain the skills needed to become better leaders and managers in the workplace.
- Those who want to apply psychological knowledge: Learn how to use this knowledge to develop effective strategies in leadership and management.
- People who want to understand their emotions: Learn how to deal with personal emotions and their impact on those around them and productivity in the workplace.
Content
Understanding Emotional Intelligence
- What is the Emotional Intelligence Quotient (EQ)
- Intrapersonal & Interpersonal abilities
- Emotional Intelligence in the workplace
- Understanding Personality Differences for Creative Teamwork
- Removing barriers to teamwork through EQ
- Developing collaboration for managerial success
Develop your Emotional Skills
- Understanding EQ capabilities
- Recognizing one’s emotions and their impact
- Accurate self-assessment for personal growth
- Knowing one’s strengths & areas for improvement
- Self-confidence: a strong sense of one’s value and potential
- Developing reliability for corporate transformation
Applying your Emotional Skills
- Becoming aware of your emotional reactions
- Emotions and decision-making
- Idea generation and problem-solving
- Developing your emotional creativity
- Getting results through people
- Managing frustration at work
Emotionally Intelligent Manager
- Building high-performing teams
- Listening actively and sending persuasive messages
- Inspiring and leading individuals & teams
- Instituting and managing change
- Fostering relationships
- Creating synergy in teams
Leadership Strategies
- Evaluating your leadership approach
- Responsible Leadership for managing performance
- Value-based leadership for managing people
- Collaborating with others towards shared goals
- From delegation to empowerment
- Developing an action plan

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