Management Skills for New Managers

Introduction

Are you ready to transition from your previous role to a leadership position? The first step towards success as a new manager is to understand what both the team you lead and the executives you report to expect from you. Expectations vary depending on each party’s perspective.

Objective

When you join the Management Skills for New Managers course, you will gain the essential skills every new manager needs to excel in leadership and achieve success. Here’s what you’ll accomplish:

• Comprehensive understanding of your role and responsibilities: Master key management principles and learn how to meet the expectations of your team and executives.
• Strategic thinking and effective planning: Develop your ability to think strategically, set SMART goals, and create actionable plans to achieve them efficiently.
•  Building a customer-focused approach: Create management practices centered on customer satisfaction and team alignment for better outcomes.
• Enhancing communication and relationships: Strengthen your interpersonal skills to foster collaboration within your team and with clients, while setting clear expectations for yourself and your direct reports.
• Adapting your leadership style: Learn to adjust your leadership approach to address the unique needs of each team member, ensuring top performance and team cohesion.
• Achieving impactful organizational goals: Communicate your organization’s objectives clearly and inspiringly to drive results and align your team’s efforts.
• Boosting productivity and motivation: Master the art of delegation to enhance efficiency, motivate your team, and empower them for success.
• Maximising team performance: Apply advanced coaching techniques to unlock your team’s potential and achieve outstanding results.Who should attend

  If you want to develop your management skills and achieve leadership excellence, this course is tailored for you! The following groups will benefit:

• New Managers: Begin your management journey confidently, equipped with the necessary tools and knowledge.
• First-Line Managers: Strengthen your abilities to guide your team toward success.
• Supervisors: Enhance your supervisory skills to make a positive impact on your team’s performance.
• Team Leaders: Discover how to inspire your team and deliver exceptional results.
• Middle Managers: Learn effective strategies to boost performance and enhance communication.
• Senior Management Teams: Refine your leadership and planning capabilities to achieve ambitious strategic objectives.

  Content
  Part 1

  Your Role as Manager

  • Discover the traits and skills essential for effective management
  • Identify the responsibilities and functions managers carry out
  • Explore the situational challenges and issues that new managers encounter today
  • Learn how to shift from being an individual contributor to a manager
  • Understand how to collaborate effectively with a multigenerational workforce
  • Recognise the subtleties involved in managing remote teams across different organisational structures

  Performance Management

  • Identify obstacles to efficient performance management
  • Understand and execute performance planning, facilitation, and assessment
  • Practice the art of goal-setting, delivering constructive feedback, and facilitating alignment conversations

  Part 2

  Effective Communication

  • Grasp what constitutes effective communication
  • Comprehend the communication process
  • Identify the barriers that can lead to breakdowns and misunderstandings
  • Recognize the significance of face-to-face communication
  • Master the five foundational elements of managerial communication
  • Learn how to align the appropriate communication method with your objectives
  • Recognize the challenges and strategies when communicating virtually

  Part 3

  Understanding and Appreciating Leadership: The Art of Influencing Others

  • How to develop individuals, embrace diversity, and foster open communication
  • Cultivate your leadership style to gain commitment and engagement from employees
  • Align your leadership approach with your personal growth needs and the tasks at hand

  Coaching for Performance

  • How coaching can develop, refine, and achieve objectives
  • Understand the prerequisites and significance of coaching
  • Practice coaching techniques and address challenging behaviours
  • Distinguish between different coaching approaches

  Part 4

  Creating a Motivational Climate

  • Define motivation and your role in fostering an inspiring environment
  • Understand the impact of demotivation and disengagement
  • Recognize the key components of the motivation process
  • Build your approach to creating a motivational atmosphere

  Part 5

  Delegation for Growth and Development

  • Comprehend the various types of delegation
  • Recognize the advantages and obstacles of delegation
  • Identify your comfort level with delegating tasks
  • Learn how to carry out an effective delegation conversation
  • Enhance your delegation abilities